Emotional Intelligence

Emotional Intelligence

This course is not scheduled at this time. If you would like to request this course, please email us.

About the Course

Emotional Intelligence (EI) refers to how we interact with stimuli in our environment and respond to the people in our personal and professional lives. Like I.Q., emotional intelligence varies from one person to another. While some people are gifted in the way they understand and deal with people, others may need help to build their emotional skills.

The Harvard Business Review hails emotional intelligence as “a groundbreaking, paradigm-shattering idea, one of the most influential ideas of the decade.”

 The term “Emotional Intelligence” was first addressed by Michael Beldoch in 1964 but became popular after Daniel Goleman’s 1995 book “Emotional Intelligence – Why it can matter more than IQ."  Emotional Intelligence allows you to regulate feelings and use them to guide actions. Becoming fluent in the language of emotions helps us sustain relationships personally and professionally. Emotional intelligence empowers the mind along with making you happy and content. A well-balanced, empathetic, and friendly person is more emotionally aware than an unempathetic and unmotivated individual.

Topics

  • Recognize one’s own emotions
  • Relate to others’ emotions
  • Actively listen to others
  • Participate in interpersonal communication and understand the nonverbal cues of behavior
  • Self control one’s thoughts and feelings
  • Effectively manage emotions and express them in a socially acceptable way
  • Receive criticisms positively and benefit from them
  • Power to forgive, forget, and move on rationally

Contact Us

 
Hank Czarnecki

Hank Czarnecki

Director of Auburn Technical Assistance Center